Fix your cash flow forever
Tired of chasing slow paying customers?
Learn how to collect your money sooner, with my simple, effective and easy to learn techniques.
My name is Donna Smith. I am a Certified Credit Executive, Managing Director of Reliance Recoveries Debt Collection Agency in Melbourne (Australia) and I have successfully run my own debt collection business since 2004.
ABOUT DONNA
CRAFTING THE VISION
I have over 20 years experience working in credit, have been a member of the Australian Institute of Credit Management (AICM) since 2009 and have become involved in running training seminars for the AICM.
I have long held a passion for teaching my clients to be better at collecting their own money, and to manage supplying their goods and services on credit.
I started Reliance Recoveries debt collection agency in 2004. It is through my vast knowledge and experience, and my methods and exacting standards, that we have lived up to our motto of “More Money Collected More Often”.
For years I have been passing my knowledge and experience to my staff and clients, so that Reliance can continue to live up to their motto and outstanding reputation, as the agency that collects more money more often than its competitors.
Now you have a unique chance to tap into my vast knowledge and experience for the benefit of you and your business.
- Training work books containing all the information you require.
- Audio to match each work book taking you step by step through the program.
- Templates for invoices, emails, call scripts, collection process, credit application and more.
- A Frequently Asked Questions link to aid in your learning and development.
- Ongoing Support through Collections Guru Support Packages.
HOW IT WORKS !
Wouldn’t it be great if collecting your money was easier and less stressful?
Super Charge Your Cash Flow is a step by step, online training program, where I provide easy to learn, simple (but very effective) techniques to help you be better at collecting your own money.
The program runs over 7 Modules. I provide you with training manuals and audio commentary that will guide you step by step through the process. My program will teach you how to collect your money sooner, and be better overall at the process of managing the supply of your goods or services on credit.
Once you have completed the program you should be fully equipped to collect more of your money more quickly. However, there can always be that one-off debtor that causes you a particularly difficult time. If that happens, and should you require further training or support, you can gain access to my vast knowledge and experience through one of the Collections Guru Support Packages. You can purchase 1 x Support Ticket for a 1-off problem, or you can purchase a whole year’s worth of support, depending on your needs and the size of your business.
You can find these packages on the Support page. I can provide you with assistance on how you might engage with a particularly difficult customer, help with communicating with your customer using the right language, or I might simply be able to provide more support and training on how to improve your overall collections.
According to the Australian Bureau of Statistics over 60% of small businesses fail within their first three years and without a doubt a major contributary factor to this high rate is problems with cash flow.
Maintaining a positive cash flow is crucial especially for small businesses, but even with the implementation of sound policies and good financial management many business operators face problems. Unpaid invoices for small businesses will create a negative cash flow which can have patently obvious, but also unseen detrimental effects on a small-scale business – from missing their own payment deadlines and impacting on their credit rating, or borrowing money to meet their obligations, to missing opportunities to grow the business due to lack of investment capital – all of which can contribute to the untimely demise of a fledgling but promising enterprise.
And collecting outstanding payments from customers is probably one of the most frustrating and stressful factors that is commonly faced aspects of running a small enterprise. The invoice collection process can easily consume too much time and effort that could be better used in other areas developing your business – but what else can you do when faced with reluctant payers?
Well, the best thing you can do is turn to ‘Super Charge Your Cash Flow’ whose sole purpose is to show you how to collect unpaid and outstanding invoices. Donna Smith, the founder of this organisation has run her own successful debt collection business for nearly 20 years and is now making her wealth of experience available to give small businesses help collecting invoices.
In the form of an online step-by-step programme, Super Charge Your Cash Flow presents collecting unpaid invoice training by offering simple to apply, but proven, highly effective strategies that can make the difference to the cash flow and success of your business.
The training package is delivered in 7 modules with work books and audio support that will leave you in a far better position to collect more money more efficiently – keeping your business solvent and more likely to be able to thrive. Amongst the numerous topics that are covered in our invoice collecting training course are Organisational Skills, How to Overcome Obstacles, Dispute Resolution and Escalation Process. Our resource module also includes scripts that when applied will assist you in making those tricky calls and requesting payments.
But if, as may happen, you still have one customer who remains stubbornly resistant to your new found techniques, we offer a back-up service tailored to your particular circumstances that will provide an even greater level of support. A wide range of packages from a basic one-off consultation to ongoing long-term support are available for you to choose from.
There is currently no other comparable service, specifically designed to offer small businesses help in collecting unpaid invoices available in Australia but there is no longer a reason for your business to suffer the effects of negative cash flow at the hands of bad debtors.
Take advantage of our unique program for collecting unpaid invoices and keep your business flourishing!
WHY WE ARE THE BEST!!
There is no other training program like this on the market. I bring you simple and effective step by step action points and guided information designed specifically with small business in mind. In my 20 plus years experience in collections and running my own debt collection business I have gained a unique perspective helping hundreds of small business owners just like you be better at collecting their own money. That experience has me best placed to give you practical and easily applied advice that will help you get more of your accounts paid on time and more often.